Privacy Policy

At Thornton Drain Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our site or submitting your information, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address (if provided via contact forms or service bookings).
• Service Information: Details related to your service requests or inquiries.
• Technical Information: IP address, browser type, device type, and usage data collected via cookies or analytics tools.

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or service requests.
• Provide and manage our plumbing and drain services.
• Send updates, confirmations, and service-related communication.
• Improve our website and customer service.
• Comply with legal obligations.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted third-party vendors who assist with scheduling or website management.
• Legal authorities if required by law or to protect our business and users.

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4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience.
• Analyze traffic and usage patterns.
• Remember user preferences.

You can choose to disable cookies through your browser settings.

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5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

You may:

• Request access to the personal data we hold about you.
• Request corrections or deletion of your information.
• Opt out of marketing communications at any time.

To make a request, contact us at: [email protected]

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7. External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

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8. Children's Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Thank you for trusting Thornton Drain Service with your personal information.